Circus Star-Lid Rattan Kids Storage Basket | Direct Supply by BasketGem

At BasketGem, packaging, inspection and preparation for shipment are handled seriously as handwoven baskets need to be handled the right way when in transit.

As an organization, we choose raw materials, weave, shape, finish, inspect, package and ship our products, and there's a quality-control process for our products manufacturing. Samples are also provided before mass production to assure customer that the design, dimension, finish and quality are correct. Once the order has been placed for production, our factory can still control the requirements which are agreed on till the time of shipping.

For the transportation, we make packaging based on the properties of products and their transport needs. To prevent any surface damages or scratches, dust, compression or deformation, we are packaging our handwoven baskets. For commercial orders, we can also offer personalised packaging.

Sea freight, air freight and international express shipping services are offered as well as tracking. Production, inspection, payment and shipment to all over the world are the regular process for OEM/ODM, as well as after-sales service.

We will not be implementing one standard damaged-shipment policy to be applied to all orders, destinations, carriers and damaged-shipment types. The proper method of handling may vary according to the order and shipping arrangement.

If any of your baskets/ or packaging are damaged on receipt of your order, please contact our team as soon as possible, providing your order number, basket/s photo, packaging photo and the problem at hand. This will allow us to monitor the situation and take appropriate action as per Order and Transit arrangement.

For large orders and customization, inspection, packing, shipping and after-sales service are suggested to be discussed with the team before the production. This gives both parties a clear view as to the requirements agreed before anything is shipped.

BasketGem pays close attention to the selection of the raw material, preparation, craftsmanship of the weaving, finishing and quality control, which minimize issues such as rough edges, damaged willow, uneven weaving, and poor finishing.

All willow wicker baskets start with the raw material. Willow is selected and prepared before production, depending on the requirements of the product. The material needs to have suitable flexibility and consistency for weaving. We select, sort, prepare, weave, shape, dry, finish and inspect products in our manufacturing process.

The highly skilled weavers are also a vital part of the final product. Consistency within the weaving process contributes to the structure and appearance of the basket and the finishing process contributes to the basket having the agreed product specification.

We supply samples for commercial and customized orders prior to mass production. This enables a customer to view the design, size, craftsmanship, and the quality of finish before they commit to the larger order. After the sample is confirmed we proceed with the bulk order to the agreed specification.

Quality control is also performed on the manufacturing process, starting from the raw material to the finished product, packaging, and shipping. This enables us to pinpoint issues early in the manufacturing process.

Even natural willow needs to be handled properly after purchase. Natural materials can be affected over time by excess moisture, rough handling or improper storage. It is recommended that baskets be stored in appropriate conditions and handled with care.

Please communicate to our team if you have specific needs for smoothness, weaving, structure and/or finish of your baskets. These requirements can be taken into account during the evaluation of the design and the preparation of the sample.

This enables us to meet finishing needs before mass production instead of after mass production.

We are BasketGem, providing wicker products to customers around the world, and are able to package them according to the needs of a specific order. However, we cannot guarantee that all our baskets or all packaging configurations are automatically in line with all European regulations on packaging.

Requirements for Europe may vary depending on the country of origin, product, packaging, labelling and other relevant regulations. As such, we would appreciate it if you let us know your destination market and any particular packaging demands before the production process starts.

Customization of packaging is available as one of our OEM and ODM services. Packaging may range from inner boxes to outer cartons, gift bags, gift boxes, and labels, as well as other packaging items that may be specified by the customer depending on the project. We can discuss with you the packaging structure together with the basket design.

Please submit your packaging specification to us if you already have it for your European market order during the quotation or sampling period. The requirements can then be discussed, and the packaging arrangements that can be included in the order can be confirmed.

Samples are provided prior to mass production. This will provide you a chance to inspect the basket, the packaging arrangement, the dimensions, the finish and other agreed needs before the larger scale production.

We offer sea freight, air freight, and international express shipping on international parcels, and shipments are tracked. The cooperation process we use is as follows: communication, design confirmation, sample, sample approval, contract and deposit, mass production, inspection, balance payment, shipment, and after-sales service.

We would rather confirm your specific products and packaging requirements rather than making a general compliance promise, which may not meet the requirements of every European market.

BasketGem wicker baskets are made for use in a variety of applications, including household and retail baskets, hospitality gift baskets, and commercial applications.

Willow wicker baskets can store clothing, blankets, toys, books, household items, and other day-to-day items in the home. Variations in dimensions and forms enable selection of a basket for the limited available storage space and how many items need to be organized within it.

Another use of wicker baskets is for laundry. Depending on the design, a laundry basket may contain handles for easier carrying, a liner for extra protection, or a lid for the basket to create a more enclosed look.

Wicker baskets can be used in the commercial sector as product displays and for gift arrangements, for retail presentation or for storage in hotels, for decoration, for shopping, for bakery applications, and other uses. We make storage baskets, laundry baskets, gift baskets, shopping baskets, bakery baskets, picnic baskets, and decorative baskets.

We can create custom baskets for gift businesses and brands in various sizes, shapes, colors, weave patterns, liners, logos, labels, and packaging. This allows us to create baskets based on a specific product or gift line, in addition to the standard designs.

We can also make OEM/ODM baskets for customers who require a particular basket for their business. You can include a drawing, photo, sample or full requirements. If you do not have a final design, you can describe how you plan to use the product, how you want it styled, size and budget, and our team can help bring the product to completion.

If you are not certain which basket would be best for your application, please let us know what you are going to store, display, carry or package. We can then talk to you about the correct dimensions, shape, features and options to suit.

Here at BasketGem we suggest selecting a storage basket to suit your storage requirements, where you will use it and how frequently you will move it.

Begin by the dimensions. Estimate available space and take into account the size of the objects that will be stored. The size of the basket for blankets or clothing will need to be larger and deeper, but for everyday household items, a smaller basket might be sufficient. Rectangular, square, round, and oval designs are available to fit in various storage spaces.

Next, consider portability. If you will frequently move the basket, handles can make it easier to carry. Handles are especially handy in the laundry, for household storage, and for baskets in various rooms.

Another consideration is the need for a liner. If you prefer to add another layer between the material and the willow basket, then a lined willow wicker basket might be appropriate. The open or lined design may also be dependent on whether you require rapid access or a more finished look.

The environment where the basket will be used is also a factor to take into consideration. The conditions a storage basket needs to meet for a bedroom might be different than those in a hotel, retail display, or gift arrangement.

Customization of size, shape, weaving pattern, color, handles, liner, logo, label and packing can be done for commercial orders. If you don't need the standard basket, then let our team know the intended use and specifications, and we can discuss a custom solution with you.

Narrowing down the description of the storage situation before placing your order will make it easier for us to provide or design a basket that is suitable for that storage space and need.