Products from BasketGem, including Customize Straw rug, are always of the highest quality. We have set strict standards for selecting raw materials as well as the materials suppliers, making sure that only high-quality materials are used in the production of the product. We also adopt the Lean system in the production practice to facilitate the consistent quality and ensure zero defects of our products.

BasketGem passionately focuses on improving customer satisfaction. We have entered the international market with the most sincere attitude. With the reputation in China, our brand through marketing has been quickly known by customers around the world. At the same time, we have received many international awards, which is proof of our brand recognition and the reason for high reputation in the international market.

We continue to work on gaining a greater understanding of global consumers’ expectations for more sustainable Customize Straw rug and suchlike products and related purchase motivations. And we render the best customer service through BasketGem.