With Straw plant pot, BasketGem wants to bring innovation to customers' companies as well as introducing a product line that is quality and material driven. We develop this product depending on our strong R&D competencies and on a global network of Open Innovation. As expected, this product effectively generates added value for customers and society in this field.

Our products have achieved an increasing sale and a wide popularity since launched. They sell well at a competitive price and enjoy a high rate of repurchases. There is no doubt that our products have good market prospects and will bring a lot of benefits to customers at home and abroad. It is a wise choice for customers to allocate their money into working with BasketGem for further development and increase in revenue.

After discussing the plan of investment, we decided to invest heavily in the service training. We built an after-sales service department. This department tracks and documents any issues and work to address them for customers. We regularly arrange and conduct customer service seminars, and organize training sessions that target specific issues, such as how to interact with customers through the phone or via the E-mail.