Products from BasketGem, including straw plant pots, are always of the highest quality. We have set strict standards for selecting raw materials as well as the materials suppliers, making sure that only high-quality materials are used in the production of the product. We also adopt the Lean system in the production practice to facilitate the consistent quality and ensure zero defects of our products.

As social media has emerged as a valuable platform for marketing, BasketGem pays increasing attention to reputation building online. By giving top priority to quality control, we create products with a more stable performance and greatly reduce the repair rate. The products are well received by the customers who are also active users in social media. Their positive feedback helps our products spread around the Internet.

We focus on the total service experience, which includes the post-sales training services. At BasketGem, customers experience first-rate services when seeking information about packaging, delivery, MOQ, and customization. These services are available for straw plant pots.