How to check the shipping status and tracking information of BasketGem hand-woven basket orders? Will I receive a notification after shipping?

BasketGem adheres to the principle of "transparent logistics", allowing you to track the entire process of your hand-woven basket from shipping to delivery clearly. Immediate notifications after shipping are a key part of our commitment to protecting customers’ right to know.

From the perspective of shipping notification mechanisms: Once your willow woven storage basket order is packed and handed over to the logistics company, we will immediately send a notification via email — to your registered email address. The notification includes core logistics information: tracking number, name of the carrier logistics company, and expected delivery time, ensuring you are the first to know that your BasketGem hand-woven basket has been shipped.

From the perspective of ways to track order status: You have two convenient ways to check the real-time logistics progress of your eco-friendly hand-woven basket: First, copy the tracking number directly and log in to the official website of the corresponding courier company (e.g., DHL, FedEx, etc.), then paste the number in the "Logistics Tracking" section to view details, including the current location of your custom rattan basket, transportation stage (e.g., "Airport Sorting", "Local Delivery in Progress"), and expected delivery time.

Through this method, you can keep track of the status of your hand-woven gift basket at any time, especially for air freight orders, allowing you to accurately confirm whether it is within the expected 10-day delivery period, truly making your shopping experience worry-free.