This round rattan tray, which caught the customer's eye at first sight, reflects the designer's ultimate pursuit of details. Hand-woven from carefully selected natural rattan, it boasts a sun-bleached amber hue, each grain reflecting the vitality of the vine's growth. The beech wood handles inlaid on both sides have undergone multiple polishing processes and feel as smooth as jade. They not only retain the original texture of the wood, but also ensure comfort and stability when carrying. Most striking is the shell inlay on the tray's base. The craftsman cut pearl oysters into geometric fragments, creating a symmetrical pattern in white and green. Under the light, the pattern reflects a subtle shimmer, reminiscent of the ripples of the ocean. This retro yet dynamic design perfectly complements the client's hotel's "retro-luxury" decor.
During the collaboration, the British client emphasized the tray's need for both practicality and display: it needed to hold fruit, snacks, and other items while also serving as a decorative work of art on the guest room coffee table. Basketgem's product team immediately retrieved the original design drawings and optimized details for the hotel's actual usage scenario. They increased the rattan weave density by 15% to increase its load-bearing capacity, and added invisible copper nails to reinforce the connection between the handle and the tray to prevent loosening even with frequent use. These practical improvements, informed by real-world experience, delighted customers upon receiving the samples: "It feels even more refined than in the pictures. Even the seams of the shell mosaic look like they've grown naturally."
After confirming the order, the warehouse team completed quality inspection and packaging of 100 pallets in just 48 hours. Each pallet was individually wrapped in soft cotton cloth before being placed in a custom-made moisture-proof wooden box filled with a natural rice husk cushioning layer. This packaging technique, inherited from traditional artisans, not only protects against bumps and wear during transportation but also reflects the natural qualities of the product. As the container slowly departed the port, these rattan pallets, embodying Eastern craftsmanship, sailed to England, carrying the scent of the sea breeze.
"We need more than just a container for fruit; we need something that tells a story," a customer commented in an email. For Basketgem, every product is a cultural medium: the toughness of rattan embodies Eastern philosophy, the luster of shells carries memories of the ocean, and the warmth of wood conveys the warmth of handcrafting. This collaboration with a British hotel once again demonstrates that good design can transcend geographical boundaries, transforming objects into silent communicators. Going forward, Basketgem will continue to find inspiration in the intersection of natural materials and modern design, bringing more rattan pieces imbued with Eastern aesthetics to every corner of the world.
Your needs that we make, your voice that we listen to, to weave your beauty.