Basketgem's wicker products are favored by British hotels, with 100 custom orders demonstrating its quality.

A visually captivating connection

While browsing global wicker suppliers, a British client was captivated by the laundry baskets displayed on Basketgem's website. The natural texture of the wicker, its smooth curved lines, and its design language, which blends seamlessly with modern hotel aesthetics, perfectly complemented their design philosophy of creating "naturally textured guest rooms." Without any complex communication, the visual presentation of the products established initial trust, and the client quickly selected three products from the displayed collection.

To further enhance the customer's collaboration, Basketgem provided several complimentary samples of wicker towel racks. This scenario-based recommendation unexpectedly garnered high praise from the client: "You not only understand the product, but also the actual hotel usage scenarios." The skin-friendly texture of the natural material, the breathable hollow design, and the unique handwoven craftsmanship convinced the client to sign up.

From Sample Approval to Mass Production

After receiving the samples and confirming their quality, the customer quickly finalized a purchase order for two products: a simple oval laundry basket and a tiered storage basket, each with 100 units. Considering the time schedule for the hotel opening, the order places high demands on the delivery cycle.

Faced with insufficient inventory, Basketgem immediately implemented an expedited production plan. Experienced weaving craftsmen formed a dedicated production team to optimize the efficiency of wicker selection, soaking, and weaving processes. The team also strictly adhered to the quality control standard of "randomly inspecting 30% of each product." Visualized management of the entire process, from raw material receipt to finished product inspection, ensured that expedited production did not compromise quality. All products are now in the final stages of completion and will be delivered on time.

"From the image display to the actual delivery, Basketgem's product consistency and delivery capabilities are reassuring." This customer's recognition during progress communication is the best reflection of Basketgem's commitment to "crafting products with craftsmanship and providing service with sincerity." In the future, this weaving aesthetic derived from nature will continue to create living scenes that combine practical value with humanistic warmth for more customers at home and abroad.